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Chatham (The Quays)

Assessment centre address

Chatham Assessment Centre (The Quays)
The Quays, Pier 5
Unit 6 Chatham Maritime
Chatham
Kent
ME4 4ZJ

About this centre

Our Chatham The Quays Assessment Centre is located around the right hand side of Starbucks coffee shop, along the end of Pier – look for Pier 5. The centre is located at the end of Pier 5. To enter, press the green buzzer on the door entry system. On entry, please let the receptionist know that you have arrived for your assessment.

Assessments carried out at this centre:

  • Personal Independence Payment (PIP) assessments
Photo of Assessment Centre entrance
Photo of the reception area.
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Travelling by bus or coach

The nearest bus stop is at the Dockside Outlet Terminus, approximately 0.1 miles away. This stop is served by bus routes 1 (Dockside Chatham – Gravesend) and 2 (Dockside Chatham – Grain).

There are other bus stops near to the assessment centre, please use an online tool to find further information, such as traveline.

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Travelling by train

Chatham station is approximately 2 miles from the centre. To connect from the station, take bus number 190 or 191 to Dockside Outlet Centre (where the bus terminates). From here, the centre is approximately 0.1 miles away.

For details of station services and facilities go to National Rail – Find a Station.

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Travelling by car

 From the Medway Tunnel: Travel through the Medway Tunnel towards St Marys Island. At the traffic lights, turn left then at the roundabout, take the 1st exit onto Dock Head Road. Take the 2nd ramp on the right to enter the underground car park for The Quays at Pier 5.

There are lots of online route planners to help you plan your door-to-door journey, including:

For further help in planning your journey door-to-door, go to traveline or call 0871 200 22 33.

We do not have an electric car charging point on-site, you can find the nearest options at Zapmap.

Car parking

Pay and display parking can be found in the underground car park marked ‘Parking for Pier 5 Visitors’. This is located directly underneath the second tower block visible and also includes accessible parking. A drop-off point is located directly outside the centre.

When you arrive

Remember to bring your identification and appointment letter with you. The centre is located at the end of Pier 5. To enter, press the green buzzer on the door entry system. On entry, please let the receptionist know that you have arrived for your assessment.

Other helpful information

The centre can be found around the right hand side of Starbucks coffee shop, along the Pier.

This centre has step-free access. There is an accessible toilet on the ground floor next to reception.

Do you need more information?

We are here to help you.
Find out about the different ways to contact Ingeus here.