Norwich (St Francis House)
Assessment centre address
Norwich Assessment Centre (St Francis House)
St Francis House
141-147 Queens Road
Norwich
NR1 3PN
About this centre
Our Norwich Assessment Centre is located on Queens Road. The assessment centre is accessible by bus and there is limited car parking close by – please see the car parking section for further details. The main entrance will be clearly signposted with an Assessment Centre sign.
Assessments carried out at this centre:
- Personal Independence Payment (PIP) assessments
Travelling by bus or coach
First Bus offer a bus service from Peterborough, Great Yarmouth, Cromer and Ipswich. Details can be found on their website. From Norwich bus station, exit from the Travelodge onto Queens Road. Turn left, St Francis House will be on your right next to Sainsbury’s petrol station just beyond Sainsbury`s supermarket. There is a Konectbus servicing the towns and villages around Norfolk. Visit the Service Finder on the Konectbus website for details on routes and timetables.
Please use an online tool to find further information, such as traveline.
Travelling by train
Norwich station is approximately 0.9 miles from the City Centre. To connect from the station, take the Blue Line bus from outside the rail station. Bus numbers 25 or 26 will take you to Norwich City Centre.
For details of rail services, telephone National Rail Enquiries on 03457 484950 or visit National Rail.
For details of station services and facilities go to National Rail – Find a Station.
Travelling by car
From A146: Follow signs to Norwich. At the County Hall roundabout (Martineau Lane), take the 2nd exit A147 towards the City Centre, stay in the left hand lane. Follow this road for 1 mile. St Francis House is on your left next to Sainsbury’s petrol station. The turning for the pay and display car park is on your right opposite the petrol station.
From A11: Follow the A11 Newmarket Road towards Norwich City Centre. At the roundabout, take the 2nd exit continue on Newmarket Road. At the next roundabout, take the 2nd exit and continue on Newmarket Road, at the following roundabout take the 3rd exit onto Queens Road. Continue for 0.3 miles past the Travelodge on the left and Sainsbury`s supermarket on the right. Continue on Queens Road, St Francis House is on your right next to Sainsbury’s petrol station. The entrance to the pay and display car park is a left hand turning opposite St Francis House.
There are lots of online route planners to help you plan your door-to-door journey, including:
For further help in planning your journey door-to-door, go to traveline or call 0871 200 22 33.
We do not have an electric car charging point on-site, you can find the nearest options at Zapmap.
Car parking
Pay and display parking is available opposite the centre. The car park can be accessed by turning left just past the car park into Surrey Street. On-street blue badge parking is available on Kings Lane and Ashby street which are adjacent to the site. There is limited two hour free parking at the top of Kings Lane. There are double yellow lines outside the centre which can be used as a drop-off point.
When you arrive
Remember to bring your identification and appointment letter with you.
As you enter St Francis House reception will be on your left. Please let the receptionist know that you have arrived for your assessment.
Other helpful information
This centre has step-free access. A ramp is available at the side entrance (to the left of the building). Please press bell for assistance.
An accessible toilet is available at the end of the main corridor.
Do you need more information?
We are here to help you.
Find out about the different ways to contact Ingeus here.